A day in my life
I work with nine of our clients and on any given day I might have several meetings with them. These can be to discuss progress on a project and a space for both parties (client and delivery team) to ask and answer questions.
Between meetings, I do a lot of project management, typing up meeting notes, writing agendas and using Monday.com to make sure timelines are up to date and tasks are properly mapped out.
Part of my role is also to talk with clients about their end goals – what would they want if they had a magic wand? We often get together to look at how we can work together on future projects once the current piece of work is completed. I really enjoy these chats as it’s an opportunity to get creative in thinking up solutions we can deliver to some complex problems.
I tend to leave the trickier things to the afternoon – invoices and writing statements of work. Important but less enjoyable than talking with clients directly! I find that a good Spotify playlist helps a lot when I’m concentrating hard.