Meet the Sustainit team

Pip is our CEO and second-generation owner of Sustainit. With a varied career spanning creative development, business strategy, project management and sustainability, she began her working life supporting household names like Brabantia, Costa Coffee, M&S and BMW before joining Sustainit in 2018. Alongside running the business, Pip’s passion lies in customer service and effective project management. A strong believer in staying present in the business, and without taking her foot off the gas, she still supports the team and our client base in much of the day-to-day delivery and support.

Charlie’s previous roles include customer service, hospitality and for the past 7 years, administration. She joined us from the public sector where she was PA to a busy CEO, wanting to pursue a role in a company that aligned more closely with her personal values around sustainability. As an Executive Assistant, Charlie’s role is primarily to support Pip, our CEO, but she also works closely with the Heads of Departments and the wider team to keep everyone on track and organised.

Katie has been with the business for ten years and is our longest-standing team member. With a BSc in statistics and a qualification in machine learning and predictive analytics, she joined our client support team to work with our key clients on their data requirements and has grown since then to become the most experienced data consultant in our team. Her attention to detail and ability to pull apart and interpret data combined with her experience make her our secret data-superpower.

Grace is a core member of the delivery team. She has an MSci in Environmental Sciences with experience in data analytics and project management within the context of demographic evidence and forecasting. She loves a well formatted Excel spreadsheet and enjoys analysing and exploring data to provide insights and answers to clients in a clear and accessible way.

Dean’s role is three-fold spanning across IT, internal operations, and client support. He manages all our in-house IT issues and requirements, oversees and maintains our internal operations and processes, as well as supporting a variety of our clients offering EHS system technical support.

Alice joined us from the automotive sector and has an extensive background in customer service, most recently in a senior credit control capacity. As Client Relationship Manager for some of our biggest clients, she’ll be using her problem-solving skills and knack for prioritising and organisation to keep projects on track and on time.

Lois has extensive experience in the new build property industry and a background in business development and account management. Her interests lie in sustainable development and as our Client Relationship Manager, she works with the majority of our clients to ensure that projects run smoothly.