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Software selection and implementation for​ a world leading leisure travel brand

Objective

As one of the world’s leading leisure travel groups, the client needed a new software solution capable of managing their complex and extensive ESH data. They needed help to plan, select and implement a new software solution that wasn’t just robust but could be scaled to replace their existing older system, with as little disruption as possible.

Client
Thomas Cook
Industry
Travel
Employees
21,000
Services provided Software selection Data collection & analysis
Cruise ship in a dock

Action

We created a comprehensive requirements specification and provided support and expertise during the software selection process. They chose iSystain and we worked closely to manage the project, from delivery schedule to testing and delivery.​

Once in place, we also tailored and delivered a training programme to the staff on how to get the best out of their new system. 

Impact

  • Improvement in data accuracy and reporting​
  • Simplified data collection processes, saving time and effort ​
  • Interest in sustainability reporting from other functions across the business 
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